What is Citrix Receiver?
Microsoft Windows Citrix Client Reciever 4.3. After Install cancel out of pop up screens that occur after install-that ask for server or single sign on. For Mac OS X 10.9, 10.10, 10.11, 10.13 - Citrix Receiver v12.8. For Mac OS X 10.9, 10.10, 10.11 - Citrix Receiver v12.2. For Mac OS X 10.8, 10.9, 10.10, 10.11 - Citrix Receiver. Occasionally a reset of the Citrix Workspace is needed to fix issues with applications or desktops not appearing in Citrix Workspace. Procedure to reset on an Mac: Open the Workspace App In the upper left corner of your screen, next to the Apple symbol, click on Citrix Workspace and select Preferences: In the Preferences window, click on the Accounts tab then select the VDI.
Citrix Receiver is a client software that is used to remotely connect to Virtual Desktop applications. It is available for most any platform but these instructions are for Windows or Mac OS.
Click the appropriate platform if you are on a mobile device: iOS, or Android.
Features of the Citrix Receiver
The user experience when connected to a Virtual Desktop application is designed to be as similar as possible to using an application that is installed on your local computer. Among the local resources you will have access to in the remote session are:
- Your Home Drive (H:): The H: drive that is mapped when you log into any computer on campus will be accessible from Virtual Desktop. In fact, when opening or saving a document in a Virtual Desktop application, your Documents, Desktop and other Windows profile folders are stored in your Home Drive or your H: drive.
- Local drives. These include hard disk drives, thumb drives and most USB devices that are physically attached to your local computer. They typically appear in the remote session as 'Local Disk (C: on {computername}' where {computername} is the name of your local computer. For example, if you have a document saved on the hard drive of your computer, which is called 'MyLaptop', you can open it in a Virtual Desktop application by clicking File | Open and browsing to 'Local Disk (C: on MyLaptop)'.
- Network drives. Any network drives (other than your H: drive) that you get when you log into Windows when you're on campus will show up in Virtual Desktop sessions. Citrix Receiver also recreates any other manually-created network drive mappings that are connected on your client computer when you log in.
- Audio. Sound from the remote application will play on the speakers that are connected to the computer you are connecting from.
- Printers. Citrix Receiver automatically creates (redirects) printer objects for your local printers so you can print to your local printer from a remote Virtual Desktop application.
How Do I Install Citrix Receiver on Windows or Mac OS?
Note: The Virtual Desktop website is designed to detect whether you have a current version of Citrix Receiver installed. It is also configured to launch applications directly when you click on an application icon (as opposed to having to download a file and then open the file to launch an application). Unfortunately, recent changes in support in Google Chrome and Mozilla Firefox have caused one or both of these features to stop functioning unless you are running the most current version of Citrix Receiver.
If you experience any issues, especially with applications not launching automatically when you click an application icon, please upgrade to the newest version of Citrix Receiver by following the instructions below.
If you get any errors during the installation, please uninstall any old versions of Citrix Receiver and try again.
- To download the most current version of Citrix Receiver, browse to https://receiver.citrix.com. The webpage will automatically detect your platform and offer an appropriate download link for Citrix Receiver. As the above note says, you may wish to uninstall legacy clients from Windows before running the Citrix Receiver installer but this isn't always necessary.
- When the Citrix Receiver installer has downloaded, open it.
- Click Start and go through the installation wizard. After installation, you will be given the option to 'Add an Account'. This means you will be activating Citrix Receiver so you can open connections to Virtual Desktop applications without even having to open a browser. For more information, click here.
- Once installed, you should be able to launch connections to Virtual Desktop applications.
- Your browser may ask you to click Continue to confirm that Citrix Receiver is installed. Do so if prompted.
Now you're ready to log into Virtual Desktop and launch applications. For instructions on how to log in and use the Virtual Desktop service, see this article.
Starting October 2019, Apple is releasing MacOS Catalina 10.15
After updating your Mac to Catalina, there is a mandatory Citrix update that must be installed, as well as updating the location of the login gateway. Please have your Design Manager credentials, as well as your Mac password handy before attempting any upgrades.
First, browse to the following link, download the installer for Citrix Workspace App 1910 or later
Go to your downloads folder and double-click the CitrixWorkspaceApp.
First, choose to Uninstall. This will remove any out of date settings from previous versions and is critical in having a clean, proper installation.
Click Next through all options. When complete, double-click Install Citrix Workspace
Click Next through all defaults to install Citrix Workspace. When complete, choose to Add Account
Server name or work email: Login.designmanager.com
Log in with your existing Design Manager credentials
The Citrix Workspace will contact the server and display a DM icon. You can use this icon to launch Design Manager. Opening the Citrix Workspace app will return you to this menu.
To create a desktop icon, choose Go then Applications, or use Shift+Command+A
Search This Mac for DM Pro Cloud (*or your company name, if a Standard Cloud user)
Drag the DM icon directly to the desktop
You can also sign in with a web browser at: https://login.designmanager.com
The first time launching, you will receive some Mac security popups- Choose Yes/OK for all access related to Citrix and Design Manager.
If you are running into any other issues, please contact our support team at support@designmanager.com
Citrix For Mac Os
Citrix Receiver For Mac 10
Citrix Receiver For Mac 12.3